Shipping Information
We’re excited to get your order on its way! Here’s what you can expect from the time you place your order to the moment it arrives at your doorstep.
Order Confirmation
As soon as you place your order, you’ll receive a confirmation email. This means we’ve successfully received your order and pre-authorized your payment.
Processing Time:
- It may take 5–10 business days to process your order before it’s ready to ship.
- We take great care to ensure every item meets our high-quality standards before it leaves our facility.
Order Shipment
Once your order ships, you’ll receive a tracking number via email within 24 hours of it leaving our facility.
If you don’t receive tracking information within 5 business days, or if you have any other questions or concerns, please reach out to us:
- Email: sales@itsmadeofclay.com
We’re here to help and ensure your experience is smooth and enjoyable!
Thank you for choosing It’s Made of Clay—your support means the world to us! 💕